FAQ’s

A. Following guidelines set forth by New Jersey State law, unless your child is 8 years of age or weighs 80 lbs, your child will need a booster or car seat when traveling with us. All Rapid Rover vans are now equipped with one child booster seat for your use at no extra charge. These are for children ages 4 to 7 years old. If you need a child safety seat for children under 4 years of age (or 40 lbs) or an additional booster seat, please order this when placing your reservation. A charge of $5.00 will be added to your fare for any child seat or any additional booster seat. As before, you are welcome to bring and use your own car or booster seat when traveling with us. However, we can not store your car seat while you travel. Please note that the customer is primarily responsible for installing the car seat in our vehicle. Instructions are attached to the seats. Our drivers will provide assistance upon request.
A. Yes. Call and speak to us now! We try to accommodate all requests.
A. Rapid Rover is now offering ‘Arrival Alerts’ as a way to better serve our customers at PHL. While this isn’t a reservation, having your return information allows us to monitor your arrival and will likely expedite your trip home. You still need to contact us from the Ground Transportation Counter in your baggage claim area. Please ask our reservationists about ‘Arrival Alerts’.
A. Our shared-ride shuttle is for PHL only. We do have a charter service to and from Atlantic City International Airport. Our vehicles can also be chartered to Newark and BWI.
A. We allow two pieces of luggage plus one carry-on item per person. One or two extra pieces would result in an additional charge of $2.00 each. More than two extra pieces or bulky items may result in a direct service rate (non shared ride).
A. For all travel security questions, please visit the Transportation Security Administration’s website: www.tsa.gov.
A. Yes we do. Please contact our office for a price quote.
A. Yes. The rates for this service vary according to your location and service is subject to availability.
A. Payment is made to the driver at point of service. Your driver will accept cash, Visa, MasterCard, American Express or Discover Card.